Summit Property Management Tenant Resources
Our goal is to provide safe and clean housing for our tenants and their families. As many of our team members now work from home, the best way to communicate with us is by email. If you don’t have a direct email address for your property manager, feel free to complete a maintenance request. We will get back to you promptly, see the link below.
A representative of Summit Property Management should have provided you with a Move-in inspection form along with keys to the home. Please take a moment to complete the form and return it asap, as we would like to hear about any pre-existing damage or non-functioning appliances/systems. It’s important you return the home in the same condition you found it.
Please act quickly to switch the utilities into your name to avoid loss of service. If you need help locating the correct utility, please email Julie@SummitPropertyManagement.net
If your home or condo is located within a Homeowners Association, you should have been provided with the Association rules and regulations. Please review the rules to avoid costly fines.
Sewer back-up / drain clearing: Periodic drain clearing is common and a vast majority of our leases do not include this service. If you have a sewer back-up we recommend contacting one of our recommended service providers which can be found in the Maintenance Requests portal.
Ants, bugs, spiders and alike are common in Southern California and a vast majority of our leases do not include this service. If you have a bee infestation please make a Maintenance request asap.
In order for maintenance requests to be addressed promptly, they are accepted in writing through your tenant portal and assigned to a qualified service provider. Photos of the issue are very helpful to insure we send the correct service provider. Maintenance Requests are reviewed during office hours Monday through Friday from 8:00 a.m. to 5:00 p.m., except holidays. Drain clearing is typically not covered in your lease, please consult the list of recommended plumbers for quality service. If you have an emergency dial 911. If you have a critical maintenance issue such as uncontrollable water after general business hours please submit a maintenance request and give us a call at (805) 374-1366 ext. 9.
Online Bill Pay
If you’d like to pay rent or check your payment records, you’ll need to login to your account through our secure platform. Within the portal, you’ll find an option to set up automatic payments or pay with a credit card.
To get started, please create an account. If you already have an account, you can login below: